| Category: | VIP Features & Benefits |
| Question: | Payment method for recurring billing |
| Answer: | Our payment processor uses the last account you used to make a purchase when attempting to collect the monthly membership fee. For instance, if you bought VIP access with credit card A and then in the middle of the month bought time with credit card B your next month's membership fee would be charged to card B. If you want to use a specific credit card for your monthly membership fee, please call customer service. International: 1-818-880-9021 Inside the US: 1-800-685-9236 They will be able to update your information by phone. Please remember to never send your credit card information via email. |
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